Verizon settles lawsuit over 'unlimited' data plans

Stay productive, responsive and connected while on the go, right from your laptop at average download speeds of 600 Kbps – 1.4 Mbps and at average upload speeds of 500 Kbps – 800 Kbps.* " right off their web page" As verizon customer, I have found what they advertise and what they deliver is 2 different things. I pay average 60.00 per month for their wireless service and have to call them every week because of speed issues per contract in first paragraph. I have just got off the phone with them and they are trying to tell me that they can not deliver what is in the contract because of “a marginal area." My signal strength is in what they call very good range -72DBM and I use an external antenna. Some days I reach speeds of over 1 Meg but most of the time it is below 300kdownload and 100k uploads. After the last conversation I was told that they would waive the cancellation fees "fees they created" if I wanted to move to another provider. I feel that they should not only reimburse for the time that the service was not working properly, but also reimburse for the useless equipment that they sold me with great expectations. On most cases this would be considered breech of contract. As a tech myself I have determined testing with them as well as my own testing that the issues are not with anything on my end. As an added note I was also told in the verizon store as well as with their phone service that this USB720 wireless modem can also be used to send faxes with no additional charges. I have had this account since January with no charges until the past 2 months, last month they credited back the fees. Now I am stuck in a 2 year contract that I am not happy with or I can cancel it, they waive the fees and I still will have to purchase new devices from another provider."$150.00" If there is an ongoing class action lawsuit against them for this whom do I need to speak with? Verizon should not only be made liable for false advertising, but also be made to reimburse all billed fees since activation as well as the cost of this device... Note: this device is a mobile device but I currently do not use it as such, it is attached to a fixed workstation and does not move. Please contact me @ either this email address or by telephone (941) 525-0904. Thanks for your help in advance, Michael S. Orlando (941) 525-0904 392 Teakwood Dr Ellenton, FL 34222

I purchacsed a UM175 wireless product with a 2 year contract on November 8 2008. Base service $60.00 I relealized unlimited did not mean unlimited; I was charged an additional $190.00 over the $60.00 per month charge. I called Verizon and was told for the month of December I was already in excess of $2000.00!!! I canceled my plan and was told to pay $170.00 fee as well. When I purchased unlimited plan, no one told me about down load excesses… This has to be happening to alot of people...

I purchacsed a UM175 wireless product with a 2 year contract on November 8 2008. Base service $60.00 I relealized unlimited did not mean unlimited; I was charged an additional $190.00 over the $60.00 per month charge. I called Verizon and was told for the month of December I was already in excess of $2000.00!!! I canceled my plan and was told to pay $170.00 fee as well. When I purchased unlimited plan, no one told me about down load excesses… This has to be happening to alot of people...

i too am a victim of the unlimited access scam...i have had verizon wireless card for over 3 years as an unlimited plan and have never been billed any overage till now....my wife recently purchased 2 of there 175's as she had my express 34 card upgraded...was told that as long as my number stayed the same my grandfathered plan of unlimited access would never change...we knew hers was limited to 5 gig and .25cents for every meg over...i broke my 175 and warranty sent me another on march 12 i recieved and started use on march 24th verizon decided to restrict my speed to that of a bicycle till april 20th for over usage...i dont down load movies or music and never have...this is just normal use of e mail,a few forums and watching clips on youtube..nothing more...i have been useing this like i always have and never has this been done to me ever!!! im pissed...i pay for hi speed unlimited access and now im not getting it....any help will be apreciated