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billing

Latest Headlines

Latest Headlines

J.D. Power: Data sharing improves customer satisfaction

Shared-data plans make for more satisfied customers when it comes to an operator's customer-care service, according to a fresh report from J.D. Power.

AT&T gauges consumer interest in toll-free data

AT&T is reportedly exploring what wireless customers think about the idea of having content providers foot the bill for some of the data those users consume.

Redknee share sale could set stage for M&A

Redknee is offering of 13 million common shares to raise nearly $17.83 million, which could be used for potential acquisitions in the billing and customer care arena.

T-Mobile's LTE network to use Tekelec's Diameter signaling router

As part of its $4 billion network modernization project, T-Mobile USA will deploy Tekelec's Diameter signaling router in the upcoming buildout of its LTE network.

Rumor mill: Ericsson closing in on Nokia Siemens BSS unit

Ericsson is the front-runner to acquire Nokia Siemens Networks' Business Support Services (BSS) division, according to Dow Jones Newswires , which cited a person familiar with the matter.

Rumor mill: NSN selling Business Support Services unit

Nokia Siemens Networks is close to selling its business support systems division, according to a Bloomberg article.

Toll-free data plans face a maze of complications

Carriers are increasingly expressing enthusiasm for the concept of toll-free data plans, in which content providers and applications developers would pay carriers to carry their content, and, in most scenarios, such content would not count toward a subscriber's data cap.

Videos tell the story behind U-verse bills

A service that breaks down complex AT&T U-verse bill details and turns them into personalized videos is so popular among subscribers that the carrier will next introduce it for its wireless subscribers.

How to make OTT and mobile play well together

"If you can't beat 'em, join 'em" is becoming the mantra for some mobile operators, which are increasingly seeking ways to exploit the third-party services that use up their network resources without handing over any additional revenues.

CTIA, FCC partner on free overage alerts for voice, texting and data

The CTIA, FCC and Consumers Union banded together to introduce new free overage alerts for wireless customers intended to avoid "bill shock" over charges for voice minutes, text messages, data and